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HomeJournalJBLInductive research in last-mile delivery routing: Introducing the Re-Gifting heuristic

Inductive research in last-mile delivery routing: Introducing the Re-Gifting heuristic

 

Rose, W. J., Bell, J. E., & Griffis, S. E. (2022). Inductive research in last-mile delivery routing: Introducing the Re-Gifting heuristic. Journal of Business Logistics, 00, 132.

Abstract

The last-mile problem presents a daunting challenge for many logistics service providers, especially some 7000 small, localized operations for whom the cost of complex software solutions is often prohibitive. As a result, last-mile dispatchers rely on simple heuristics to ensure adequate customer service at an acceptable cost. This research effort extends prior qualitative work by developing and testing a simple vehicle routing heuristic, based on behaviors observed in practice, that prioritizes customer service over cost against other simple vehicle routing heuristics across a variety of environments using simulation. The results support the inclusion of a customer service focus in vehicle routing and the addition of such heuristics to existing algorithm portfolios, specifically in urban areas with well-developed highway systems.

More information are available at https://doi.org/10.1111/jbl.12318.

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